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Troubleshooting
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Troubleshooting
Troubleshooting steps
General FAQs
How To Know My Huion Pen Tablet/Display Firmware Version?
How to Tell If Your Graphic Input Device Has Tilt Support and How to Use It? (Windows)
Hovering Issue with Huion Digital Pen
Solutions for Huion Digital Battery Pen is Not Working
Tips for Fixing the Digital Pen (PEN68 and PEN68D)
View all (40)
Pen Tablet FAQs
Why can't I see the cursor or use my tablet normally on ibis Paint with iOS/iPadOS
The cursor does not appear in ibisPaint on iOS/iPadOS, which affects normal usage.
How to Switch Your Pen Tablet from Phone Mode to Computer Mode
Why can't my Huion tablet switch to phone mode?
Why is the pen tablet not working on Android?
View all (6)
Pen Display FAQs
What to Do If Your Huion Pen Display Shows A Black Screen or No Signal
How To Calibrate Your Pen Display?
How to fix the grey screen on Kamvas Pro 27
How to fix my Kamvas 13 no signal black screen problem?
What To Do When Your Huion Product Shows Program is Running?
View all (19)
Keydial
How to resolve the inability to set shortcuts for Huion Keydial mini on Keydial App(IOS/iPadOS)
How to resolve the issue of the dial not working when Keydial mini(K20) connected to your phone
What to do if Keydial Mini (K20) can't connect to the Windows computer via Bluetooth
What to do if Keydial Mini (K20) can't connect to the Mac computer via Bluetooth
Pen Computer Troubleshooting
Pen Computers Troubleshooting
Digital Pen Troubleshooting
Kamvas Slate Can't Connect to the Internet or Has Limited Connection
Bluetooth Connection
What can I do if my Huion device can't be connected to a Windows computer via Bluetooth
Why can't I connect to my Linux computer via Bluetooth?