*This macOS touch function (Beta Test) is only compatible with Kamvas Pro 19/Kamvas Pro 27.
I. Preparation Before Update
1. Download the firmware update tool and the test version of the driver.
2. A device running macOS (macOS 13.0 or higher is required).
3. A Kamvas Pro 19/Kamvas Pro 27 pen display.
II. Update the Firmware
1. Connect the Kamvas Pro 19/Kamvas Pro 27 to your Mac device.
2. Run the Huion firmware upgrade tool.
3. Press the power button to turn Kamvas Pro 19/Kamvas Pro 27 off, and press it again to restart the display.
4. After restarting, the firmware upgrade tool will show "Device is connected". Click the "Update" button to start the firmware upgrade.
5. When the progress bar is completed, you will see a successful firmware upgrade prompt.
III. Update the Driver
1. Check if the Huion driver is already installed on your computer. If so, please uninstall the driver first. Click to view the macOS driver uninstallation guide.
2. Disconnect the Kamvas Pro 19/Kamvas Pro 27 from your Mac device.
3. Install the new driver and add it to the whitelist. Click to view the macOS driver installation guide.
4. Reconnect the Kamvas Pro 19/Kamvas Pro 27 to your Mac device.
5. Open the driver interface and click the "Settings" button in the upper right corner.
6. Under "Device" - "Touch Settings", click the "Enable Touch" button.
7. The system will prompt the driver to load. Click "Open System Settings / Preferences" to open the settings interface. Be careful not to click "OK".
8. In "System Settings / Preferences", go to "Privacy & Security" and select "Allow" in the "General" tab.
9. Press the power button to turn Kamvas Pro 19/Kamvas Pro 27 off, and press it again to restart the display.
10. Make sure the touch slider on the Kamvas Pro 19/Kamvas Pro 27 is turned on (slide to the right). You can then use the touch function.
Ⅳ. Special Situation
If you are using a Mac mini and have updated to macOS 14.5, you may encounter an issue where touch cannot be enabled because the device does not come with built-in touch-related equipment. In this case, you need to perform the following extra steps:
1. Locate the ActiveTrackPad.zip file included in the installation package and extract the ActiveTrackPad tool.
2. Open the installation, then drag it into the "Applications".
3. When a pop-up window appears, click 'Load' and 'Activate' in sequence.
4. After the activation, if you see the "Trackpad" option in the "System Settings / Preferences", it means the activation was successful.
5. At this point, return to the driver and continue the previous operation.
If you encounter any issues, please check this FAQ for quick troubleshooting or contact our customer support team for further assistance.
We welcome your participation in the test and your valuable suggestions!