All I get is static.
I just bought the Kamvas Pro 16 GT-156. I installed the driver, connected all of the cables, started t up, and the logo came up. Then the screen came on for about 11 seconds and then cut to static.
The tablet shows in my system preferences (Mac OS Sequoia) and the Huion App shows my tablet version (not sure if that makkes a difference.
Can someone help???
Hi, Todd T. Is your Mac using an AMD graphics card? If yes, please try the steps in this article: Solution to the Static or Snowflake Issue. The videos in the article are using Windows, but the root cause is the same with a Mac computer. You only need to disable HDCP support or the setting in the AMD app or software.
Best Regards,
HUION Customer Support
Those instructions do not work with my OS. I am on an iMac desktop computer. There is no option that I can find in my system settings to disable HDCP support. When I do a search for AMD on my mac, I don't find an app. The attached screen shots show all of the "AMD" options that show up in search.
I've also attached shots of the options available in my system settings for displays. As you will see in the screen shot, the tablet shows up in my display settings.
UPDATE: I just tried turning it on again, and it does show a screen and doesn't turn to static after a few second, like before. However, it will not respond to the pen at all (see photos).
I don't know if my reply was posted ot not--I can't see it.
Anyway, for some reason, it no longer jumps to static after a few seconds. I can see my desktop on the screen, but the pen will not open anything )see pics).
I tried to do that thing with the HDCP disable, but it's not in my system settings. And there is no AMD app or software (unless it is named something other than "AMD).
Hi, Todd T. Thank you for the pictures. I noticed that your pen display is showing the screen now, so you can skip the steps I previously shared. If your pen doesn't work, please try the following:
Best Regards,
HUION Customer Support
My pen is recognized. The tablet now shows the finder window, but won't show any open applications You download the video at this link: Tablet video
Hi, Todd T. Thank you for the video. Since you're on extended mode, you just need to drag the Photoshop window to your tablet using your mouse and make sure it's not maximized after you drag it to your tablet screen. Then, close Photoshop and reopen it. It should then open on your tablet screen. You can find more information about mirror and extended modes here: How to Set the Mirror Mode or Extend Mode on MAC While Using Huion Pen Display?
Best Regards,
HUION Customer Support
That worked--HOORAY! Thank you.
My question now is how do I get the tablet to create the lines as I draw, instead of lagging behind the pen?
I have a dedicated 2 TB SSD as a scratch disk for Photoshop. I don't have the lagging when I use my Wacom tablet. Do you have any suggestions?
The whole point of buying this tablet was so that my experience would feel as much like actual drawing on paper as possible (within a budget) rather than working on a computer, so the lag time is a big issue for me.
Hi, Todd T. So glad that fixed the working area issue! Thanks for the update, and I really appreciate how clearly you’ve described what you're aiming for. That paper-like drawing experience is exactly what this tablet is designed to support.
The lag you're noticing can usually be resolved with a few tweaks. We’ve put together a guide that walks through the most effective steps to reduce or eliminate pen delay: How To Fix Lagging Issue. This article covers things like disabling Windows Ink, adjusting Photoshop’s performance settings, and making sure your tablet driver is fully optimized. Since your system already has a dedicated scratch disk and solid specs, these adjustments should make a noticeable difference.
Best Regads,
HUION Customer Support