Setting Export issue

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Luna Roc

started a topic 5 days ago

I updated the driver for Kamvas pro 13

right before i saved a file for my setting in xml.......the driver want me to import a cfg files !

did i just lose all my setting ?

O

Orliza Amodia
said 4 days ago

Hi, Luna Roc.
I understand that this might be frustrating, and I’m sorry for any inconvenience this may cause. Unfortunately, version 15 drivers only support exporting and importing .cfg file formats. Because of the differences in configurations and programming between version 14 and version 15, you won’t be able to import .xml files into your version 15 driver.
However, you do have a couple of options: you can reinstall the version 14 driver to import your settings in .xml format, or you can choose to set up your version 15 driver settings from scratch. I'm sorry for any inconvenience this may have caused.
Best Regards,
HUION Customer Support

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