My huion monitor doesnt work :(

W

Wubabuba Durilovna

started a topic 3 days ago

When i try to turn on it doesnt work. I check all cables. When i try to on, picture shows for 1-2 seconds, after this tablet automatically turns off

O

Orliza Amodia
said 1 day ago
Hi, Wubabuba Durilovna. does our logo appear before the display turns off? Kindly provide the following so we can determine what caused your issue:
1. Your pen display model (Example: GS1333, GT1902, etc.)
2. The type of cable you're using in connecting your tablet to your computer (Example: 3-in-1 cable, 3-in-2 cable, USB-C to USB-C cable, single HDMI cable, etc.)
3. Your computer model
4. Your computer graphics card model (if it has a dedicated graphics card)
5. Pictures of your cable connections from the tablet to your computer (please ensure to clearly capture which ports the cables are inserted)
I look forward to receiving the information above, so I can provide some steps to help you solve your issue.
Best Regards,
HUION Customer Support

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