When i try to turn on it doesnt work. I check all cables.
When i try to on, picture shows for 1-2 seconds, after this tablet automatically turns off
O
Orliza Amodia
said
1 day ago
Hi, Wubabuba Durilovna. does our logo appear before the display turns off? Kindly provide the following so we can determine what caused your issue:
Your pen display model (Example: GS1333, GT1902, etc.)
The type of cable you're using in connecting your tablet to your computer (Example: 3-in-1 cable, 3-in-2 cable, USB-C to USB-C cable, single HDMI cable, etc.)
Your computer model
Your computer graphics card model (if it has a dedicated graphics card)
Pictures of your cable connections from the tablet to your computer (please ensure to clearly capture which ports the cables are inserted)
I look forward to receiving the information above, so I can provide some steps to help you solve your issue.
Hi, Wubabuba Durilovna. does our logo appear before the display turns off? Kindly provide the following so we can determine what caused your issue:
I look forward to receiving the information above, so I can provide some steps to help you solve your issue.
Best Regards,
HUION Customer Support